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Tech Support
Our technical support team and resources are here to serve you 24/7.

Important: Make sure you have the most current version of your software before contacting technical support. For the latest updaters, and downloadable reference guides check our Downloads page.

Note: Jungle Software no longer supports Gorilla version 2.2.6 or below. If you are a Gorilla 1.3.5 or 2.2.6 customer you can still Download Updaters.

Technical Support Options:
online: Knowledgebase
The knowledgebase has a wealth of information and covers the most frequently asked questions.

e-mail: support@junglesoftware.com
24/7, your email will be answered within 24 hours, most often within a few hours

phone: (818) 456-0719
M-F, 10am-5pm, Pacific Time
If you leave voice mail after hours, your call will be returned on the next business day.

 
 
 
 

Version Updates
Always make sure you have the latest version before contacting technical support.

You can always check for updates on our Downloads page.

 
 
     
 
  snowleopard  
  Snow Leopard Compatability
Gorilla will run under Snow Leopard with Rosetta installed.
StoryO will run natively under Snow Leopard.
For more information click here.
 
 

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